Support Worker
Day-to-day support for adults with mental health needs, autism, learning disability and complex support needs across supported living settings in London.
Location: London
Status: Full-time / part-time
Careers
Build your career in supported living
Join Pathway Living Services and help deliver safe, person-centred support for adults who need structured mental health and supported living services across London.
We welcome applications from compassionate, professional and values-led people who want to make a meaningful difference.
Support worker roles
Opportunities may include support work, key work and day-to-day person-centred support within supported living services.
Senior and leadership roles
We may recruit for senior support, team leadership, coordination and service management roles as the organisation grows.
What we look for
We value professionalism, reliability, safeguarding awareness, strong communication and a genuine commitment to quality support.
How to apply
Send your CV and a short covering note to our team. Please include the role you are interested in and any relevant experience in supported living, care or mental health services.
Contact us
07444 562573
Current vacancies
Join a growing supported living and mental health support team in London
We are building a workforce that is compassionate, reliable, professional and committed to helping adults live safer, more stable and more independent lives. The roles below show the type of vacancies we are commonly recruiting for.
Senior Support Worker
A more experienced role for applicants who can model good practice, support safer shift delivery, contribute to records and help maintain consistency across the service.
Location: London
Status: Full-time
Bank / Relief Support Worker
Flexible work supporting the service when additional staffing cover is needed, including evenings, weekends and short-notice rota support.
Location: London
Status: Bank / flexible
Team Leader / Service Leadership Opportunities
Leadership opportunities for candidates with experience in supported living, safeguarding, rota oversight, staff support and quality-led service delivery.
Location: London
Status: Subject to vacancy
Role descriptions
What the work involves
Our roles are built around person-centred support, safer day-to-day practice, clear boundaries, compassionate communication and structured progression planning.
Support Worker responsibilities
- Supporting daily routines, appointments and practical living tasks
- Promoting dignity, safety, emotional wellbeing and independence
- Maintaining accurate records and reporting concerns appropriately
- Working professionally with families, colleagues and external professionals
- Following support plans, safeguarding procedures and risk guidance
Senior Support Worker responsibilities
- Providing consistent role modelling and good practice leadership on shift
- Supporting incident follow-up, communication quality and record standards
- Helping newer staff understand routines, boundaries and expectations
- Escalating concerns clearly and contributing to safe service delivery
- Supporting a stable, accountable and well-organised staff culture
Training and progression
Induction, training and long-term development
We want staff to feel supported from day one. Our aim is to build a confident, skilled workforce that understands professional boundaries, person-centred care, safeguarding and progression-focused support.
Induction
New starters receive an introduction to the organisation, service expectations, core policies, safer working practice, recording standards and the support model.
Mandatory and role-relevant training
Training may include safeguarding, medication awareness, professional boundaries, incident reporting, mental health awareness, autism awareness, equality and safer practice.
Learning in practice
Staff are expected to develop through supervision, feedback, day-to-day practice, team learning and continuous improvement across the service.
Progression opportunities
We want good staff to grow. Over time, progression may include senior roles, leadership responsibilities, quality oversight and broader operational development.
Values and culture
The kind of team we are building
Pathway Living Services is designed around compassion, accountability, safer practice, respect, clear communication and meaningful day-to-day support that helps people move forward at the right pace.
Compassion with boundaries
We believe good support is caring and human, but also consistent, structured and professionally grounded.
Reliability and accountability
People rely on us. We expect staff to be dependable, honest, punctual and serious about safe practice and record-keeping.
Respect and dignity
We want every person we support to be treated with respect, patience and recognition of their strengths, choices and individuality.
Progression mindset
Our work is not just about care in the moment. It is about stability, confidence, life skills and clearer pathways toward independence.
What we look for
What a good support worker looks like at Pathway
Skills matter, but attitude matters too. We are looking for people who can combine empathy with professionalism and remain calm, respectful and dependable in real-life situations.
Strong core qualities
- Calm, patient and emotionally steady
- Reliable, respectful and professional
- Able to follow guidance and use sound judgment
- Willing to learn and accept feedback
- Committed to safer, person-centred support
Good practice in action
- Communicates clearly and records information accurately
- Promotes independence rather than dependence
- Recognises risk and escalates concerns appropriately
- Works well with colleagues, families and professionals
- Maintains boundaries and treats people with dignity
Benefits
Why join Pathway Living Services
As the service grows, we want to create a workplace where staff feel valued, supported and part of something purposeful.
Meaningful work
Be part of a service that focuses on stability, safety, dignity and real-life progression for adults in London.
Training and development
Build your confidence through induction, role-relevant training and ongoing learning in practice.
Growing organisation
Join a provider that is building services, strengthening quality and creating development opportunities over time.
Team culture
Work in an environment that values accountability, compassion, reliability and professional respect.
Simple application form
Apply to join our team
Use the form below to apply for current vacancies or register interest in future roles. Before the form can submit, connect the action to your form handler or email workflow.
Recruitment enquiries
info@pathwaylivingservices.co.uk
Typical roles
Support Worker, Senior Support Worker, Bank Support Worker, leadership opportunities
Working environment
Supported living and mental health support settings in London focused on dignity, safety and progression.
Application process
Application review, follow-up conversation, suitability discussion and role-specific recruitment steps.
Application process
Apply using our official job application form
Please complete our application form in full. We cannot accept CVs on their own. Once completed, email the form to our recruitment inbox for review.
Recruitment email
info@pathwaylivingservices.co.uk
What the form includes
Work preference, availability, personal details, employment history, references, declarations and supporting statement.
Important
Please complete the form in full, as CVs are not accepted as a substitute for the application form.