Safeguarding
Pathway Living Services is committed to safeguarding adults and promoting safe, respectful and person-centred support. We believe every adult has the right to live free from abuse, neglect, exploitation, discrimination and avoidable harm.
Our commitment
We are committed to protecting adults at risk and to working in line with safeguarding duties, good practice and professional standards. This includes recognising concerns early, responding appropriately, reducing risk where possible and supporting adults with dignity, fairness and respect.
What safeguarding means
Safeguarding includes recognising, preventing and responding to a wide range of concerns, including:
- physical abuse;
- emotional or psychological abuse;
- financial abuse or exploitation;
- neglect or acts of omission;
- discriminatory abuse;
- organisational or institutional abuse;
- self-neglect;
- coercion, bullying or unsafe practice.
How concerns are identified
Concerns may be identified through direct disclosures, changes in behaviour, presentation, incidents, observations by staff, feedback from families or professionals, or worries raised by other agencies. All concerns are taken seriously and considered on their own facts.
How concerns are handled
Safeguarding concerns may be recorded, reviewed and escalated where appropriate. This may include working with:
- local authorities;
- health professionals;
- housing providers;
- emergency services; and
- other relevant safeguarding partners.
Our approach
We aim to respond promptly, listen carefully, keep accurate records and take proportionate action to reduce risk. Our approach is person-centred and focused on safety, dignity, wellbeing and practical next steps. Wherever possible, adults are supported to be involved in decisions that affect them.
Confidentiality and information sharing
Safeguarding information is handled sensitively and shared responsibly. Where necessary, information may be shared with relevant professionals or authorities in order to protect an adult at risk, support an investigation, or comply with legal and professional responsibilities.
Raising a concern
If you need to raise a safeguarding concern, please contact Pathway Living Services as soon as possible. We welcome concerns from professionals, families, partners and members of the public where an adult’s safety or wellbeing may be at risk.
Contact us about safeguarding
Email:
info@pathwaylivingservices.co.uk
Phone:
07444 562573
Address: 124 City Road, London, EC1V 2NX
Emergency help
If someone is in immediate danger or requires urgent assistance, call 999.