Clear referral conversations and a practical pathway to next steps
Pathway Living Services supports referral-ready discussions for adults aged 18 and over who may benefit from specialist supported living and mental health support.
We aim to make referrals clear, responsive and professionally informed, with a focus on support needs, risks, intended outcomes, pathway fit and safe next steps.
View the steps from enquiry through to review, suitability and next steps.
Information neededSee the key details that help us review the referral clearly and promptly.
Referral formSend your referral enquiry directly using our secure Microsoft referral form.
Our referral process
We aim to make referral conversations clear, responsive and practical. Our pathway helps professionals and families share the right information so we can review needs, discuss suitability and agree next steps promptly.
Referral enquiry received
Referrals can be made for adults aged 18 and over who may benefit from specialist supported living and mental health support.
Referral information shared
To support a clear review, please include referrer details, preferred borough and service need, support needs and risks, and intended outcomes.
Needs reviewed
We are currently open to referrals and able to review needs within 48–72 hours.
Viewing and suitability discussion
Where appropriate, we may invite the individual, their family or involved professionals to view the service so we can help assess whether the environment is suitable, appropriate and likely to feel comfortable for the person.
Suitability and comfort review
We review whether the environment, support pathway and level of input are likely to meet the person’s needs and whether the placement is likely to feel safe, appropriate and manageable.
Next steps agreed
Following review, we provide clear feedback on likely fit, any further information needed and the next steps for progression, further discussion or transition planning.
What to include in a referral
The more complete the referral information, the easier it is to review likely fit, support pathway, risk factors and next steps.
Who is making the referral
- Referrer name
- Email address
- Phone number
- Organisation
Service and location
- Preferred borough
- Service need
- Current placement or housing situation
- Intended outcomes
Support needs
- Mental health needs
- Emotional regulation challenges
- Daily support needs
- Level of structure required
Risk and safeguarding
- Known risks
- Safeguarding concerns
- Placement instability where relevant
- Any important compatibility considerations
Make a referral
Complete our secure online referral form. Once submitted, Pathway Living Services will review the information and contact you about suitability and next steps.
Please ensure all required fields are completed. Supporting documents can be emailed securely to info@pathwaylivingservices.co.uk.
Before you start
- Referrer details
- Person’s support needs
- Risk and safeguarding information
- Preferred location and timeframe
- Intended outcomes
Need to discuss likely fit before submitting?
Contact us to discuss support needs, risks, likely fit, preferred borough and practical next steps before sending a full referral enquiry.