Our services

Supported living services built around daily life, clearer routines and practical progress

Pathway Living Services provides person-centred supported living and mental health support in London for adults who benefit from structured, calm and progression-focused support.

Our services are designed around the person’s presentation, strengths, communication style, support needs, risks and realistic goals. We aim to create a safer, steadier environment that helps people feel more settled and better able to move forward.

Service overview

Support shaped around the person, not a one-size-fits-all model

We support adults who may need structure, reassurance, practical guidance and joined-up planning to maintain stability, build confidence and develop everyday living skills.

Who we support

Support for adults who benefit from structure, stability and person-centred planning

Our services may be suitable for adults aged 18 and over who need supported living, mental health support, daily routine support, tenancy sustainment, emotional reassurance, autism or learning disability support, or coordinated planning around complex needs.

Mental health needs

Support for adults who may need stability, routine, reassurance and risk-aware planning.

Autism and learning disability

Person-centred support shaped around communication, sensory needs, routine and independence.

Complex support needs

Support for people who may have overlapping needs requiring joined-up planning and review.

Move-on and independence

Support for people working towards stronger living skills, confidence and future progression.

How support is planned

Clear support planning from referral through to review

1

Referral and information gathering

We review referral information, support needs, risks, preferred borough, current placement situation and intended outcomes.

2

Suitability and risk review

We consider whether Pathway is likely to be a suitable fit, including safety, support level, environment and professional recommendations.

3

Person-centred support plan

Support planning considers daily routines, communication, wellbeing, practical skills, tenancy responsibilities, risk management and progression goals.

4

Review and progression

Support is reviewed so we can respond to changing needs, monitor progress and agree next steps with the person and relevant professionals.

Supported living

Structured support that helps people manage daily life more safely

Our supported living service helps adults build confidence, maintain routines, develop life skills and work towards greater independence in a stable environment.

  • Daily living routines and practical skills
  • Tenancy responsibilities and home management
  • Appointments, planning and community engagement
  • Budgeting, organisation and household tasks
  • Support with emotional regulation and stability
  • Progression-focused support planning
Supported living support planning
Mental health support conversation
Mental health support

Calm, consistent support that promotes stability and wellbeing

We support adults who may experience mental health difficulties and need a structured, compassionate and risk-aware environment to help them feel safer and more settled.

  • Support to build routine, confidence and stability
  • Emotional reassurance and practical coping strategies
  • Risk-aware support planning and review
  • Encouragement with appointments and professional engagement
  • Support with social confidence and community access
  • Clear communication with relevant professionals where appropriate
Autism and learning disability

Support that respects communication, routine and individual presentation

We recognise that people may need support shaped around communication style, sensory needs, preferred routines, emotional regulation, confidence and day-to-day independence.

Routine

Predictable support

Support can be structured around routines, visual planning, preferred communication and consistency.

Independence

Daily living skills

We support practical skills such as cooking, cleaning, budgeting, appointments and community access.

Wellbeing

Confidence and reassurance

Support is paced around the person, with a focus on calm engagement and realistic progression.

Complex needs

Practical planning where support needs overlap

Some people require support across several areas, including mental health, daily living, tenancy sustainment, risk, routines, social confidence and engagement with professionals.

  • Joined-up information gathering and review
  • Risk-aware support planning
  • Clear routines and stability-focused support
  • Support with appointments and professional engagement
  • Practical help with daily living and tenancy responsibilities
  • Regular reviews to support safer progression
Professionals discussing complex support needs
Move-on support

Progression-focused support towards confidence and independence

Our aim is not just to provide a placement. We support people to build stability, practical skills, confidence and readiness for future steps where appropriate.

Skills

Building independence

Support with practical daily living skills, routines, planning, appointments and community confidence.

Progress

Reviewing goals

Support plans can be reviewed to track goals, identify barriers and agree realistic next steps.

Future

Preparing for next steps

Where appropriate, we help people prepare for greater independence and future move-on pathways.

Tenancy sustainment and home support
Tenancy sustainment

Helping people understand and manage home responsibilities

We support people to develop the practical skills and routines needed to manage their living environment, understand responsibilities and reduce risks linked to tenancy breakdown.

  • Budgeting and bill awareness
  • Cleaning, laundry and home routines
  • Reporting repairs and managing appointments
  • Neighbourhood and community responsibilities
  • Support with letters, forms and practical organisation
  • Planning around risks that may affect housing stability
What support can include

Practical support that fits real daily life

Daily routines

Support with structure, planning, meals, hygiene, home routines and positive use of time.

Appointments

Prompting, planning and support to engage with health, social care and community appointments.

Money skills

Budgeting, spending awareness, bills, shopping planning and practical money management.

Community access

Support to build confidence, access local services and reduce isolation where appropriate.

Emotional reassurance

Calm support, listening, reassurance and practical coping strategies during difficult periods.

Medication prompts

Where appropriate and agreed, support may include prompts in line with support planning and policy.

Family communication

Where agreed, communication with families or representatives can support consistency and confidence.

Professional liaison

Joined-up working with social workers, health professionals and partner agencies where appropriate.

Referral suitability

Not sure which support pathway is right?

We welcome early referral conversations so we can understand support needs, risks, housing stability, preferred borough, intended outcomes and whether Pathway is likely to be a suitable fit.

Service boundaries

Clear boundaries and safe support planning

Pathway Living Services is not an emergency crisis service, hospital service or clinical treatment provider. Where someone needs urgent mental health, medical or safeguarding intervention, the appropriate emergency, NHS or statutory pathway should be used.

We review referrals carefully to understand whether our supported living and mental health support model is suitable, safe and appropriate for the person’s needs.

Next step

Looking to discuss support needs, suitability or placement pathways?

Contact Pathway Living Services to discuss supported living, mental health support, referral information, local availability or professional next steps.